mvision Video Conferencing and Virtual Meeting Services and Features

mvision offers a range of features that aim to increase the usage and deliver a higher return on investment of your video conferencing systems. These include:

Multi-point Conferencing (Bridging)

mvision enables you to join multiple audio and video sites through your very own secure ‘virtual meeting room’, available 24 hours a day. Our technology provides a rich multimedia experience with the type of call clarity that makes it easy to communicate, collaborate and share data. This is an extremely flexible solution which accommodates mixed bandwidths (including both High Definition and Standard Definition), a range of connection types and various endpoints.

Gateway Services – ISDN, IP and 3G

mvision gateway services enable you to make joint IP, ISDN and 3G calls without the need to install any costly lines or hardware. This can be used for internal and external communications with office, home and field workers. Gateway services connect anyone, anywhere at anytime.

Free Point-to-Point Calls

Once you’ve subscribed to the mvision network, you’re then able to call every other user free. There are no up-front, per-call or per-minute costs, but a simple, manageable monthly subscription charge.

Security

Security in managing communication tools is one of the biggest business concerns. All organisations need to protect its valuable and sensitive information as well as its resources. By addressing the issue of security at three levels – authentication, policy and encryption, mvision assures the highest level of security and privacy.

Quality of Service (QoS)

When installed upon mvision’s video network, you’re guaranteed Quality of Service (QoS) and always-on service availability. This provides consistent performance with minimal delay, jitter and loss. The mvision network has no impact on your existing infrastructure, with the quality of your day-to-day video calls unaffected by any other IP activity.

Call Recording, Archiving and Streaming

mvision allows users to easily record meetings from any type of video conferencing endpoint. Video content can then be archived enabling employees to easily access valuable company knowledge at their convenience, from training sessions to product launches. Users can also allow their live meetings to be viewed remotely on the internet.

Concierge Services

mvision users can have their meetings scheduled, rooms booked, and calls set-up and monitored by our professional operators. Our operators can invite participants using existing tools such as Microsoft Outlook® or IBM Lotus Notes®.

mvision delivers the kind of business quality visual communications normally only affordable by big businesses. The Service modules are:

Standard Services

• Unlimited mvision point-to-point calls
• Access to outbound ISDN Lines chargeable at a low cost-per-minute rate
• Access to outbound 3G connections chargeable at a low cost-per-minute rate
• Free Virtual Meeting Room
• Help desk facilities
• Usage reporting
• Management reporting (historical)
• Network monitoring (real time)

Additional Services

• Inbound Direct Dial-ISDN
  to a specified location or to a Virtual Meeting room
• Inbound Direct Dial-3G
  to a specified location or to a Virtual Meeting room
• Additional Virtual Meeting Rooms
  basic room with 4 seats
• Additional seat
  within Virtual Meeting Room

Concierge Services

In addition to our Standard and Additional service packages, you can outsource all of your call management allowing mvision to truly become your “dedicated video conferencing department”. Features include:

• Room Booking
• System Booking
• Call Set-Up
• Call Monitoring
• “Meet & Greet” Event Management Service

Operator Assist Services

Our experienced and professional operators are readily available to give your meetings the personal touch. Operator Assist services are supplied on an ad hoc basis. Features include:

• Call recording - QuickTime, Real or Windows Media format
• Video streaming to a website
• Call set up bridging or dialling your calls
• Event Management - handling multi-format calls etc.